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Phishing Awareness

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About Course

Developed by cybersecurity specialists, this online course is designed to improve your understanding of phishing—one of today’s most widespread and dangerous cyberattack methods. Whether you use digital devices at work or at home, this course provides vital knowledge on identifying threats, attack techniques, and practical tips for protecting yourself and your organisation.

What the course covers

  • Introduction to phishing: what it is, real-world examples, the warning signs and the impact on people and organisations.
  • History of phishing: from early internet scams to today’s techniques, and how defences have evolved.
  • Why phishing works: attackers’ motives, psychological triggers and social engineering.
  • Types of attack: email phishing, spear phishing and whaling, smishing and vishing, clone phishing, spoofed websites and Phishing-as-a-Service.
  • Staying safe online: safe browsing, strong passwords and multi-factor authentication, securing devices and networks, and protecting personal information.

Who it’s for

Anyone who uses email, a phone or a computer, at work or at home. It is particularly useful for staff teams, small business owners and anyone responsible for security awareness training. No technical knowledge is needed.

How it works

Five self-paced modules with real examples, interactive and true/false quizzes, and practical checklists for safe browsing and password security. A final assessment (pass mark 70%) leads to a certificate of completion.

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What Will You Learn?

  • Understand what phishing is and how it works
  • Recognise different types of phishing attacks
  • Identify common signs of phishing attempts
  • Learn strategies to stay safe online and protect sensitive information
  • Understand the impact of phishing on individuals and organisations
  • Know how to respond effectively to phishing threats

Course Content

Module 1: Introduction to Phishing – Summary
This module provides a foundational understanding of phishing, one of the most common and dangerous forms of cyberattacks. Learners begin by exploring the definition of phishing and how it operates. Through real-world examples, they gain insight into the tactics used by cybercriminals to deceive individuals and organisations. The module also covers the common warning signs that help identify phishing attempts, such as suspicious emails, links, and requests for sensitive information. Finally, learners examine the potential impact of phishing—ranging from financial loss and identity theft to major data breaches that can harm businesses and their reputations.By the end of this module, learners will have a solid understanding of what phishing is, how it works, and why it's important to recognise and report it.

  • What is Phishing?
    06:47
  • Real-World Examples of Phishing
  • Real-World Phishing Scenarios Quiz
  • Common Signs of a Phishing Attempt
  • Interactive Quiz
  • Impact of Phishing on Individuals and Organisations
  • Interactive Quiz

Module 2: History of Phishing
This module explores the origins and development of phishing as a cyberattack method. Learners will discover how phishing began with early internet scams and trace the evolution of techniques used by cybercriminals. The module highlights key milestones in phishing history and examines how anti-phishing measures have adapted over time to combat these threats.

Module 3: Why Phishing is Used
This module explores the driving forces behind phishing attacks. Learners will understand the motivations that fuel these cybercrimes, including financial gain and data theft. The module also delves into how attackers exploit human psychology and social engineering techniques to increase their chances of success.

Module 4: Types of Attacks
This module covers the various forms phishing attacks can take. Learners will explore different phishing methods, from broad email scams to targeted spear phishing, and emerging threats like Phishing-as-a-Service. Understanding the diversity of these attacks is key to recognising and defending against them.

Module 5: Staying Safe Online
This module provides practical strategies to protect yourself and your organisation against phishing and other online threats. Learners will discover how to adopt safe browsing practices, create and manage strong passwords, secure devices and networks, and safeguard personal information. By the end of this module, learners will be able to confidently apply these habits in everyday digital activities to reduce their risk of falling victim to cyberattacks.

Phishing Awareness – Final Assessment
Phishing Awareness – Final Assessment is designed to evaluate your understanding of key concepts covered throughout the course. You will be tested on topics including phishing awareness, safe browsing habits, password security, device and network protection, and safeguarding personal information online.The assessment consists of multiple-choice and true/false questions. To successfully complete the course and receive your certificate, you must achieve a minimum score of 70%.This final assessment ensures that you can confidently apply practical strategies to protect yourself and your organisation from online threats in everyday digital activities.

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